Ministère de l'Emploi et de la Solidarité sociale

Accessibility

As of September 30, 2014, this website complies in part with the requirements of the three gouvernement du Québec  standards on web accessibility:

  • Standard sur l’accessibilité d’un site Web (SGQRI-008-01);
  • Standard sur l’accessibilité d’un document téléchargeable (SGQRI-008-02);
  • Standard sur l’accessibilité du multimédia dans un site Web (SGQRI-008-03).

Our teams are making every effort possible to comply with these standards.

Computer Adaptation Technologies

Computer adaptation tools have been used along with web browsers to test this site:

  • NVDA 2013.1.1 and Internet Explorer 10;
  • NVDA 2013.1.1 and Firefox 22.0;
  • JAWS 12 and Internet Explorer 10;
  • JAWS 12 and Firefox 22.0.

Icons Used on the Website

  •   This icon indicates that the link will open in a new window;
  •   Ajouter image ici...This icon is used for online help.

Non-compliant Content

Some elements of content contain obstacles to accessibility. These will be corrected progressively in the coming months. Here are some examples:

  • The user is not informed of the time remaining before the session expires;
  • Certain abbreviations could not be defined;
  • Formatting elements are included in the content;
  • Colour contrast needs to be improved;
  • Some menus are improperly marked up.

Requesting Assistance

It is possible to receive assistance if you have difficulty navigating the site or completing the online forms. You can reach one of our employees Monday through Friday, from 8 a.m. to 8 p.m., at one of the following numbers:

  • Québec area: 418 644-4545;
  • Montréal area: 514 644-4545;
  • Elsewhere in Québec : 1 877 644-4545 (toll free);
  • Persons with a hearing or speech impairment (TTY): 1 800 361-9596 (toll free).

It is also possible to email your opinions or suggestions concerning the site. You will help improve accessibility by doing so.