Online Help provides technical help and support for clicSÉQUR. For general information on the clicSÉQUR – Citoyens service, refer to the information section on clicSÉQUR – Citoyens.
Recommended Web Browsers
(Updated : 2023-09-18)
Our sites were tested using the following browsers :
- Chrome version 116.0.5845.188 ;
- Edge version 117.0.2045.31;
- Firefox version 109.0.1;
- Safari mobile version 15.5 .
Screen display may vary between browsers.
Minimum System Requirements for your browser Web
To use the clicSÉQUR service, your Web browser must :
- be compatible with the 256-bit SSL security protocol or higher;
- be set to accept cookies ;
- be iframes-compatible ;
- have JavaScript enabled ;
- be set to allow pop-up windows.
Technical Problems
In the event of a technical problem, you will be notified and asked to try accessing the service again a little later. You may contact the Centre de relations avec la clientèle if you wish.
User Interface
Featuring adaptive design, the clicSÉQUR – Citoyens interface uses different screen sizes to enhance the user experience.
Security Considerations
For information on using this service in a secure fashion, refer to the Security page.
Protection of Personal Information
For information on protecting your personal information, refer to the Confidentiality Policy page.
Online Services of Participating Government Departments and Agencies
To find out what online services are provided by participating government departments and agencies, refer to the Participing Online Services page.